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Fix: Server rejected in Google Forms

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  • 3 min read

Google Forms is a handy tool that many people rely on for various purposes, from creating surveys and quizzes to collecting data and feedback. However, like any online service, it can sometimes encounter issues. One common problem users face is the Server rejected error while uploading an attachment.

In this article, we have discussed the causes of the Server rejected error in Google Forms and a few ways to help you fix the issue.


Causes of the Server rejected error

Below we have mentioned a few possible reasons that might be causing the Server rejected error in Google Forms.

  • Poor internet connection.
  • Corrupted cache memory.
  • Conflicting extensions.
  • Problem with the browser.

Also read: Google Classroom ‘server rejected’ error: Quick Fix


How to fix the issue?

If you are encountering the Server rejected error in Google Forms while uploading a file, we have explained various methods that might help you fix the issue below.

Check your internet connection

A weak or unstable internet connection is one of the most common causes of this error. Start by checking your Wi-Fi or Ethernet connection to ensure a stable connection. Restarting your router or modem may also help.

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Use Incognito mode

If you often rely on extensions with your Google Chrome browser, it’s possible that a recent installation could be causing problems with file uploads in your Google Form. To prevent this issue, consider attempting to upload your file using incognito or private browsing mode, as this mode automatically disables all installed extensions.

Also read: How to close Google Forms manually and automatically?


Clear the Browser cache and cookies

The corrupted cache memory and cookies of the browser affect the proper functioning of the browser and might be a reason that is causing the Server rejected error in Google Forms. Clearing your browser’s cache and cookies can often resolve errors on a web browser.

Click here to know how to clear browser cookies on Chrome
Click here to know how to clear browser cache on Chrome

Use another browser

Browser compatibility can also be a factor. If you’re encountering the error in one browser, try using a different one to see if the problem persists. You can use Firefox, Brave or others to upload your file in Google Forms.


Check the file type and size

A frequent cause of file upload problems in Google Forms is related to limitations on file types and sizes. By default, Google Forms supports several file types, including documents, spreadsheets, presentations, drawings, images, PDFs, videos, and audio files.

The form creator can also set file size restrictions ranging from 1 MB to 10 GB. Remember that each Google Form can store up to 1 GB of response data by default. To ensure successful uploads in Google Forms, following the specified file types and size guidelines is essential.


Contact the Google Form owner

If you’ve tried everything and the file upload problem in Google Forms persists, consider contacting the person who created the form. They can adjust the form’s settings to resolve the issue potentially.

Also read: Google Form internal error: Quick Fix

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Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: [email protected]

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