Snapchat has established itself as a go-to platform for sharing moments through photos and videos. However, like any app, it can sometimes encounter glitches and errors. One common issue that users may face is the inability to record videos on Snapchat.
This article discusses the causes of Snapchat could not record videos and seven methods to help you fix the error.
Below we have discussed:
Also read: How to fix the Snapchat Support Code ss06 error?
What causes this error?
If you are unable to record videos on Snapchat there can be several reasons responsible for the error and they are mentioned below:
- Temporary system glitches.
- Poor internet connection.
- Corrupted cache and data.
- Using an outdated version of the app.
- Too many background apps.
- Phone storage is full.
How to fix the issue?
Here are seven fixes that might help you fix the issue:
Restart the device
Sometimes, the simplest solution is the most effective. Power off your phone and restart it. This action can help clear temporary glitches and refresh the app’s functionality.
Check your internet connection
One of the primary reasons why Snapchat may not be able to record video is its poor internet connection. Sometimes, weak internet connectivity can disrupt the app’s functionality, causing issues with video recording and playback.
Clear the app cache
Accumulated cache data can sometimes cause issues with app performance. In the Snapchat settings, you can find an option to clear the app’s cache. Try clearing the cache and then relaunching Snapchat to see if the problem persists.
Check out our article to know how to clear the app cache
For iPhone
Go to Settings > General > iPhone > Offload App to offload an app and clear the cache.
Update Snapchat
If you haven’t updated the Snapchat app in a long time, then it can be a reason Snapchat could not record video errors. Make sure you have the latest version of the Snapchat app on your phone. New updates bring frequent bug fixes and might resolve the issue.
Close background apps
A frequent issue causing Snapchat’s inability to record videos is having too many apps running simultaneously in the background, particularly on Android devices. This overloads system resources and disrupts Snapchat’s functionality. To resolve this, attempt to close any other apps that are running in the background.
Free up storage
Insufficient storage space on your device might stop Snapchat from being able to record videos. Consider deleting unnecessary files or apps to make more room on your device.
Reinstall the app
If none of the above solutions work, your last resort is to uninstall and reinstall Snapchat. This will remove any corrupted files or settings that may be causing the problem and give you a fresh installation of the app. After reinstalling Snapchat, log in again and see if you can now record videos without any issues.
Also read: Why is Snapchat so slow?
