Swiggy is one of the most popular food delivery platforms in India and caters to the needs of millions. The platform was launched in 2014 and since then has expanded to more than 500 Indian cities.
While the process of ordering food and completing the transactions is quite easy, many people have reported that sometimes Swiggy just stops working.
This can be a bit frustrating especially when Swiggy is the only choice in your area and you are in a hurry for some quick snacks. But don’t worry, there are a few fixes that you can try to resolve the issue.
In this article, we’ll delve into the topic of what to do if Swiggy is not working. But before that, let us understand the possible reasons for the issue.
Possible reasons why Swiggy is not working
Here are some possible reasons why Swiggy is not working:
- Server outage: If the Swiggy servers are out of order, the platform will not work for most people. Sometimes, in the event of server maintenance or a massive cyber attack, the servers are bound to be disrupted.
- Unstable internet: If your internet connection is not good or unstable, then you are bound to get into problems with Swiggy and other platforms.
- Problems with bank servers: If you trying to complete a transaction with Swiggy, the bank servers play an important role here. If there is an outage in the bank servers, you can order on Swiggy, but cannot pay for the same.
- Outdated Swiggy app: If the Swiggy app is outdated and has not been updated in quite a while, chances are that the app may have been corrupted and the users will face several problems.
- Corrupt cache: Sometimes, the cache of the Swiggy app may become corrupt, thus causing issues with the payment functionalities.
Also read: How to get Swiggy food delivery in the train?
What to do if Swiggy is not working?
Now that we have understood the possible causes of why the Swiggy app may not work, let us dive into the fixes.
Restart your device
Restarting the device is the easiest solution on the list. When you perform a restart, all the corrupt and minor bugs in the RAM get flushed out and the device starts afresh.
So, give this step a try before moving on to the next steps.
Check Swiggy servers
As explained earlier, if the Swiggy servers are not working, you won’t be able to access the platform either from the website or the app. So, before continuing your fixes, it would be better to check the Swiggy servers.
Head to Downdetector or any other third-party website to assess the server status. You can also visit the social media pages of Swiggy for any information regarding scheduled maintenance.
Clear the Swiggy app’s cache
In simple terms, a cache is a small file that stores frequently used data, thereby saving time that would otherwise be wasted in loading the same data repeatedly.
However, over time, these files may get corrupted or become oversized causing problems with the app. So, it it would be wise to clear the cache files as soon as possible.
To clear the app’s cache and storage on Android, head to our detailed article on the topic.
Check the bank servers
The bank servers should also work for you to seamlessly complete the transaction on Swiggy. Sometimes, the bank servers are out of order, and people complain that Swiggy isn’t working.
In this situation, the problem does not lie with Swiggy. Contact your bank or visit their social media pages for more information. Usually, the banks quickly restore their servers as each minute may cost them millions.
In both cases, whether it’s Swiggy or the bank servers that are down, you can only wait for the outage to end.
Fix your internet
Sometimes, the problem lies with your internet connection such as the internet plan has been ended, or the hardware has been damaged. In such cases, you should quickly contact your internet service provider for technical help or if you are a pro, you can try to resolve it yourself.
Head to our article on what to do if the internet isn’t working for additional information.
If the problem is with your WiFi, head to our article on what to do if the WiFi isn’t working for fixes.
Update Swiggy app
An outdated Swiggy app may cause problems with the payment. Moreover, it is extremely unsafe for you to use. Furthermore, outdated apps tend to crash much more and may stop altogether on newer operating systems.
So, you should update your Swiggy app to see if it fixes the problem. To do this, head to Google Play Store or Apple App Store and then search Swiggy. After that, tap on the Update button beside the app name.
Contact customer support
If none of the above steps work, contact Swiggy customer support for additional assistance. If this doesn’t work, tag them on social media profiles and they will surely answer all your queries.
In conclusion, if the Swiggy platform is not working, it could be due to several reasons including server outages, problems with your internet, outdated Swiggy app, cache issues, or problems with the bank servers. Follow the instructions that we have provided above for the steps and get back to ordering your favourite dishes on Swiggy.
Also read: Why is SBI UPI not working? Quick Fix
