There are several different MMS apps on the Play Store that can help you get the most out of the service. That said, they don’t always work as expected and can sometimes run into random bugs and errors.
In this article, we’re taking a look at the Textra app, its issues with not being able to get the MMS timeout, the causes behind the error and what you can do to fix the problem.
What causes this error?
The error can happen due to a number of different reasons. Some of the most common ones are as follows:
- Low system storage.
- Textra is not set as the default SMS app.
- Outdated app/OS version.
- Corrupt cache.
- System bug in Android 7.
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How to fix this?
Here are seven fixes you can try out.
Restart your Phone
The first and foremost thing to do when troubleshooting your devices is to try and reboot them. Restarting your phone can resolve many issues on your device, including this one.
Clear the app cache
Clearing the app’s cache can eliminate any corrupt files or data that might interfere with app’s functionality.
- Tap on Apps and notifications.
- Tap on Show all apps and find Instagram from the list. If you’ve recently used Instagram, it’ll show up in the recent apps as well.
- Tap on Textra.
- Then tap on Storage & cache.
- Then tap on the Clear Cache button.
This should resolve the problem.
Give the required permissions
The Textra app requires several permissions, including your contacts, camera, mic and other media-related permissions in order to work as intended. While the app will ask for permissions every time you try to access a feature which the phone doesn’t allow, you can just allow all the settings at once to not have to deal with individual permissions later.
Also read: How to fix error code E4302?
Set Textra as the default SMS app
Since Textra deals with your SMS, having it be the default SMS app facilitates the app’s functionality ensuring there are no random access or permission issues.
- Open your phone settings and tap Apps.
- Next, head over to Default apps.
- Tap SMS app
- Select Textra from the list.
Now restart your phone and Textra should work fine.
Enable mobile data
Having your mobile data enabled is an important part of getting your MMS working correctly. Since media files are a bit of a problem to send over usual carrier networks, most carriers use mobile data services to relay MMS instead.
Disable any proxies or VPNs
If you’re running a VPN connection or any proxies, chances are they could be hampering your connection to the carrier’s MMS services. In such cases, try disabling any active VPN connections or proxy settings to see if that helps resolve the issue.
Update your phone
Open your phone’s settings and follow the steps mentioned below.
- Scroll down to System.
- Tap on Advanced.
- Tap on System Updates.
- Your device will automatically start downloading any available updates.
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