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Fix: There was an error connecting to the Apple ID server

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  • 7 min read
Photo: Farknot Architect / Shutterstock.com

Photo: Farknot Architect / Shutterstock.com

The Apple ID is a crucial gateway to access various Apple services and applications, making it an essential component of the Apple ecosystem. However, like any technology, it is not immune to occasional glitches. One common issue that users may encounter is the dreaded Error connecting to the Apple ID server. This error can prevent users from logging in or accessing their Apple accounts.

In this article, we have discussed the causes of the There was an error connecting to the Apple ID server issue and a few ways to fix it.


What causes the Apple ID server connection issue?

Below are a few possible reasons that might be causing the error connecting to the Apple ID server issue on your Mac.

  • Poor internet connection.
  • Server outage.
  • Outdated software.
  • Incorrect Date and time settings.
  • Problems with the Apple ID.

Also read: How to change your Macbook’s name?


How to fix the issue?

We have explained a few methods below to resolve the error connecting to the Apple ID server issue on your Mac.

Restart the device

A simple yet effective troubleshooting step is to restart your device. Restarting can clear temporary glitches and refresh your device’s network settings. After the restart, try accessing your Apple ID again to see if the error persists.


Check your internet connection

This error message can sometimes appear due to poor internet access. Check your Wi-Fi or mobile data connection and make sure it is working fine; restart your WiFi router and reconnect. Try connecting to a different network to rule out any connectivity problems.


Check the Apple system server status

Sometimes the Error connecting to the Apple ID server message may not be related to your device or internet connection but could be caused by temporary issues on Apple’s end. Apple occasionally experiences server outages or maintenance, which can affect the functioning of Apple ID services.

To check for any ongoing problems, visit Apple’s System Status page on their website or check online forums where users report service disruptions.

Also read: How to set an alarm on Apple Watch?


Disable VPN

If you have a VPN, it could accidentally cause problems when trying to update your Apple ID settings or reset your My Apple ID password. In those situations, you can temporarily fix it by turning off your VPN. Just switch off the VPN, try the action again, and see if the problem goes away.


Check for updates

You may be using an outdated version of macOS, which is why you are facing problems with the error connecting to the Apple ID server issue. To check for updates, follow the steps below.

Step 1: Click on the Apple menu, then click on the System Settings option in the dropdown menu.

Step 2: In system settings, click on the General option in the sidebar and then click on the Software Update option on the right.

Step 3: If you have any available macOS updates, install them.

Also read: How long can you screen record on iPhone?


Change the date and time settings

When attempting to log in to an Apple service, such as iCloud or iTunes, your device verifies whether its date and time align with the date and time of the Apple servers. If there’s a mismatch, it can lead to potential issues during the login process.

To change the date and time settings, follow the steps below.

Step 1: Click on the Apple menu, then click on the System Settings option in the dropdown menu.

Step 2: In settings, click on the General option in the sidebar and then on the right side, click on Date & Time option.

Step 3: Turn the toggle on beside Set time and date automatically, and select the server address to time.apple.com. Lastly, turn the toggle on beside the Set time zone automatically using your current location.


Sign out of Apple ID

Some bugs and glitches can sometimes cause problems with the Apple ID and result in the errors like verification errors. Signing out of Apple ID and signing back can be an effective method to resolve the issue.

Step 1: Click on the Apple menu, then click on the System Settings option in the dropdown menu.

Step 2: Click on Apple ID and Sign Out. Then sign in again.

Also read: Does Verizon work in Puerto Rico?


Get an Apple ID verification code

A temporary glitch can sometimes trigger the error connecting to the Apple ID server. Try signing in to your Apple ID from another device or icloud.com to fix it. However, you’ll need a verification or two-factor authentication code for this.

Usually, when you log into iCloud on one Apple device, it sends the verification code to your iPhone. But if you don’t have that device nearby or can’t receive the code, follow the steps below to get a code on your Mac.

Step 1: Click on the Apple menu, then click on the System Settings option in the dropdown menu.

Step 2: Click on Apple ID and Password & Security.

Step 3: Click on Get a verification code button and then use that code to sign in to iCloud.com.


Reset your Apple ID password

If you’re sure you’re using the right password, it’s possible your password isn’t strong enough according to Apple’s standards or facing another authentication issue. This could be the reason why you can’t connect to the Apple ID server; try changing your Apple ID password. To reset the Apple ID password, follow the steps below.

Step 1: Click on the Apple menu, then click on the System Settings option in the dropdown menu.

Step 2: Click on Apple ID and then click on Password & Security.

Step 3: Click on the Change password button.

Step 4: Enter your old password, then enter a new one again to confirm it, then click on the Change button.

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Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: [email protected]

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