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What is Amazon Renewed?

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  • 4 min read

On countless occasions, we come across products that make us drool but one look at their prices makes that drool go back. Moreover, if there is no ongoing or upcoming sale, you feel helpless and sad. When this happens, you can always check out renewed or refurbished products on Amazon. Drool over their prices, as they are available at a discount and backed by Amazon Renewed Guarantee.

In this article, we will discuss what Amazon renewed is and whether it is a safe bet for you, your friends, or your family.

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Also read: Why is my Amazon order pending? How long will it take?


What is Amazon renewed?

Renewed products are items that are purchased but eventually returned by consumers. Not everyone can be satisfied with the products they receive or they might find a defect and in this case, products are returned within a few days of delivery. The returned products are then inspected and tested by a professional supplier to meet the quality standards set by Amazon. This supplier can be a qualified manufacturer from Amazon or a third-party refurbisher specialized in meeting the strict criteria set by Amazon.

Amazon sells pre-owned, refurbished, and open-box products at a discount.

These suppliers make sure that all products listed on Amazon under the Renewed tag have passed the quality and performance check. They run a complete diagnosis, fix any faulty issues, and finally conduct a thorough cleanse. Amazon claims its pre-owned and refurbished products are a step towards living a sustainable life. By choosing a refurbished or pre-owned product, you can help Amazon save the planet one product at a time. There is a small text in front of all renewed products that tells the user if the device is refurbished or pre-owned.


Categories in Amazon renewed

Amazon provides you with compatible accessories to the device that may not be original in some cases. The same goes for packaging, which may not always be original. Amazon labels its fully functional renewed products under four categories:

Premium condition

These products have no scratches or visible damage when held at a distance of 12 inches. However, the battery life will be less than 90% of the original battery life. These products come with a 1 year Amazon Renewed Guarantee.


Excellent condition

These products have no scratches or visible damage when held at a distance of 12 inches. However, the battery life will be less than 80% of the original battery life. These products come with a 90 day Amazon Renewed Guarantee.


Good condition

These products have light scratches which will be imperceptible to the touch. There is barely any visible damage when held at a distance of 12 inches. However, the battery life will be less than 80% of the original battery life. These products come with a 90 day Amazon Renewed Guarantee.


Acceptable condition

These products may have scratches or visible damage that is perceptible to the touch when held at a distance of 12 inches. These scratches might disappear when the screen is in use. However, the battery life will be less than 80% of the original battery life. These products come with a 90 day Amazon Renewed Guarantee.

Also read: How to find who you follow on Amazon?


Renewed products: Risky or worthy?

Well, that is up to you to choose. Small electronic gadgets or any product that is not high in price, can be a good investment and an economical decision. Another way to decide whether you can buy a refurbished product is by going over the reviews. Although every refurbished and pre-owned product is unique with its own set of fixed parts, thus you cannot completely rely on the reviews.

Thankfully, Amazon does not leave you in a lurch. It offers a Renewed Guarantee Coverage over select products. You can contact Amazon’s customer service if your renewed device is having problems and they can guide you troubleshoot any issue. You can also receive a full refund or replace the purchased item with any product of your choice. This can be done within 90 days for Excellent, Good, and Acceptable categories or within 1 year for Premium category renewed products. If you are returning a phone then back up all of your data, remove any saved locations, and factory-reset your device.

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Sania Usmani

Sania Usmani

Always curious, calm, and a little crazy, you can find me daydreaming or studying. An avid reader, traveler, and graduate of Aviation Science, I love gaining new experiences in life and star gazing. You can contact her here: sania_5008@proton.me

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