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How to fix ‘Couldn’t register in Google Pay’?

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  • 3 min read

The second most popular UPI payment application, Google Pay or GPay, is a digital wallet and an online payment app. It allows people to recharge, pay bills, and make merchant payments. With the new feature of bill split, Gpay also makes payments to friends and splitting bills easier.

In this article, we will see the tech fixes for the error “Couldn’t register in Google Pay”.

Also read: Why is my Google Pay not working? 5 Fixes.


Mobile number

This error may occur due to different issues regarding your phone number. Listed below are a few common problems with their solutions that may help resolve the ‘couldn’t register in Google Pay’ error.


Indian Phone number

Start by ensuring that the number put in use for Google Pay is the first SIM on your dual-SIM. Google Pay does not work with international phone numbers; it requires an Indian phone number for its function; make sure you are using an Indian number. Also, check and recheck if the number is entered correctly with the Indian country code 91.


SIM Balance

Google Pay requires SMS services to verify the bank account and other details. Your phone number must have enough balance or an active SMS pack to send and receive SMS.


Active networks and connections

After checking for balance, make sure that your phone number is active. After ensuring that the phone number is active, check if you are online to be able to use the SMS services. Check the following three parameters to ensure you are online –

  • Mobile data is ON. Visit a website to ensure it’s working.
  • Aeroplane mode is OFF.
  • The signal bar has at least one bar.

Make sure that there is no VPN application on your phone that may limit data connection.

Once your connections are strong, you can retry the registration process.


New verification codes

After following all the above steps, check if you have received any OPT via SMS or click on Resend OTP on the verification screen.

Also read: How to earn money from ShareChat?


Restart/reinstall

A simple and commonly used tech fix for the ‘couldn’t register in Google Pay’ error is first to quit and relaunch the application.

How to fix 'Couldn't register in Google Pay'?
  • Long click on the application.
  • Click on App info from the toggle menu.
  • Click on Force Stop to quit the application completely.
  • Relaunch the application.

If this does not resolve the error, try restarting your phone and then relaunching Google Pay. Alternatively, check the version of the application, and update the application in case there are any pending updates. You can also uninstall the Google Pay application and reinstall it from the Play Store.


Contact GPay Center

If none of the fixes above help fixes the ‘couldn’t register in Google Pay’ error, you can contact Google Pay Customer Care on the toll-free number 1800-419-0157.

Also read: How to use the money in PhonePe’s wallet?

Ishita Maheshwari

Ishita Maheshwari

A creative nerd, TT player, an avid reader, and an engineering student.

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