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How to reset Xfinity remote?

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  • 3 min read

If you’re having trouble with your Xfinity remote — if it’s buggy or just won’t work — one of the first and easiest ways to troubleshoot is to reset the Xfinity remote.

However, before you do that, remember that a factory reset will essentially return the remote to its out-of-the-box configuration, and you will lose any pairing setting too.

There are three different versions of Xfinity remotes (XR 11, XR 15 and XR16), and hence, three separate ways you can reset the Xfinity remote depending on the model of the one you own. Note that factory resetting your remote will unpair it with your TV, and you’re going to have to do the pairing process again.

Also read: How to fix the ‘Xfinity remote not working’ issue?


How to reset Xfinity remote with a Setup Button (XR11)?

Step 1: Press and hold the Setup button until the LED at the top of the remote changes from red to green. 

How to fix the 'Xfinity remote not working' issue?

Step 2: Press 9, followed by 8 and then 1.

How to fix the 'Xfinity remote not working' issue?

The status LED will blink green twice, indicating that the reset was successful.

Also read: Why won’t my Vizio TV turn on?


How to reset Xfinity remote without a Setup Button (XR15)?

Step 1: Press and hold the triangle (A) and Diamond (D) buttons simultaneously for three seconds until the status LED changes from red to green.

How to fix the 'Xfinity remote not working' issue?

Step 2: Press 9, followed by 8 and then 1.

How to fix the 'Xfinity remote not working' issue?

The status LED will blink green twice, indicating that the reset was successful. 

Also read: Showbox connection error: 4 Fixes


How to reset Xfinity remote without Setup and number keys (XR16)?

Step 1: Press and hold the info (i) and Home buttons simultaneously for three seconds until the status LED starts flashing. 

How to fix the 'Xfinity remote not working' issue?

Step 2: Press the Power button followed by the Last button and then the Volume Down button in sequence. 

How to fix the 'Xfinity remote not working' issue?

Also read: Are EA servers down right now?

CT Editorial Team

CT Editorial Team

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