TVs have come a long way from the CRT boxes they used to be in the past. Modern TVs often come with smart features or even Android installed and have a lot more media capabilities including streaming and gaming features that can really help elevate the customer experience.
In this article, we’re taking a look at the Toshiba Fire TV remote not working, the reasons behind it and what you can do to fix the problem.
Why isn’t your Toshiba Fire TV remote working?
There are a number of reasons why your remote might stop working out of the blue. Some common causes include:
- Low or dead batteries.
- Incorrect pairing.
- The Remote is too far away from the TV.
- Connection interference or obstructing.
- Physical damage.
- Compatibility issues.
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How to fix this?
Here are eight fixes you can try out.
Try changing the battery
Perhaps the most popular reason why remotes start malfunctioning is that their battery levels dip too low. This is true for both rechargeable and battery-operated remotes.
So if you find your remote unresponsive or very laggy, the first thing you should do is try and charge the remote or replace the batteries, depending upon what kind of remote you have.
Check for a blocked signal
TV remotes use IR signals that require a clear line of sight between the remote and the device it’s operating. If there’s something like a wall or a piece of furniture between the TV and the remote, the remote isn’t going to work.
Check to see if there are any obstructions in between and that you’re in the remote’s recommended range. If you’re too far away, the remote won’t work either.
Re-pair the remote
Pairing issues between the remote and the TV can also cause problems. While the exact method or re-pairing depends on the model of the TV and remote you own, generally, there’s a pairing button at the back of the remote hidden inside the battery compartment.
Press and hold down this button for 15 seconds to re-pair the remote with your TV. If you don’t see a pairing button on your remote, try holding down the Home button for 30 seconds instead.
There’s also a good chance that the issue is being triggered by a broken or stuck button on your remote. Any other physical damage to the remote (by liquids for example) can also cause this problem. The best thing to do in such situations is to just order another remote. However, you should regularly clean the remote and make sure you regularly clean.
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Power cycle your TV
Power cycling your TV can also fix connection issues between the remote and the TV. All you have to do is turn off your TV, unplug it from the wall for 50 seconds and then plug it back in again. Once plugged in, press and hold the power button on the TV for 30 seconds.
This will drain any residual charge from the TV and soft reset it in the process. Restart the TV now and check to see if the remote works.
Update the TV firmware
Outdated firmware on your PC can also cause problems with other peripherals that you’re using. Try updating your TV firmware to the latest available version, if there’s an update available that is, to see if that fixes your problem.
Use the Toshiba Fire TV app
You can also turn your Android or iOS smartphone into a remote for the Fire TV Stick using the Fire TV app available for Android here and iOS here. Although this isn’t a permanent fix, that’ll help you get around the frustration of not having a remote for the time being.
Factory reset the remote
Last but not least, you can also try factory resetting your remote to see if that solves your problem. To do so, press and hold the D-Pad left, back and the Menu buttons for at least 10 seconds and you’ll be good to go.
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