More often than not, PlayStation error codes come with an appropriate explanation that can help most users out during troubleshooting. Unfortunately, however, that’s not always the case.
Some error codes, including errors related to your account being banned, can be somewhat ambiguous. How long is your account suspended? What’s the severity of the ban, and questions like this can easily be triggered by such error codes.
In this article, we’re going over the PS4 WS-37337-3 error code, its causes and any potential fixes that you can try.
Also read: How to fix ‘Playstation 4 error NW-31253-4’?
What does the WS 37337 3 error code mean?
Simply put, the error code means your console will not allow you into the Playstation network because your PSN account has been suspended. The error message may read something along the lines of your access being banned or temporarily suspended.
Usually, Sony will send an email to the ID you registered with your PSN account, further describing the issue and telling you how long your ban will last. However, you can also reach out to them in case of any confusion. As long as your account is banned, you won’t be able to access PSN, play any online games, and any digital content or items you paid for will remain unusable.
Your account can be banned or suspended for several reasons, including violations of the PSN terms of service or code of conduct, a failure on your bank’s end to pay for the PSN subscription, or Sony might just suspect fraudulent activity on your account.
How to fix the WS 37337 3 error?
There isn’t much you can do since the WS 37337 3 error is caused by a ban or suspension imposed by Sony. However, you can try out these things.
Check your email
The first thing you should do after seeing this error message is to check your email. Sony would’ve sent you an email describing the situation and giving you cause for your account being banned or suspended along with the exact amount of time your account has been suspended.
Go through the Terms of Service or the Code of Conduct
If the email notification doesn’t satisfy you, you should go through the terms of service or the code of conduct to determine which one of them you breached that led to the suspension.
Check your bank
Another possible reason for the error is that your bank failed to debit the amount needed to renew your PSN membership. In such cases, check with your bank to see if your account is still active and that it’s not an issue on the bank’s end. You can also try manually renewing your subscription.
Try another console
It’s also a good idea to see if you can access your account from another console or a mobile device. If your account works fine there, simply log out of your console and log back in again. This should fix the PS4 WS 37337 3 error.
Reach out to Sony
While account bans and suspensions are final and cannot be appealed, you can reach out to Sony in case of renewal issues or anything else that doesn’t indicate bad faith on your end.
You can reach out to the Playstation Support team here.
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