Zoom is one of the most popular video conferencing apps at the moment, with many features that make it an appealing investment to corporates and small businesses alike. However, it isn’t perfect and can still run into random bugs or glitches.
In this article, we’re talking about Zoom error code 1001, its causes and what you can do to fix the problem.
What causes Zoom error 1001?
Several different reasons can cause the error. Some of the most common causes include:
- The email address used in Zoom doesn’t belong to the Zoom account.
- Your organisation’s email address is different from the one registered in Zoom.
- Outdated Zoom version.
- Antivirus blocking Zoom’s access.
5 ways to fix Zoom error code 1001?
Here are five fixes you can try out.
Log out of Zoom
Logging out of your existing account and reconnecting the right one is the best way to fix the error. Here’s what you need to do.
Step 1: Head over to the Zoom website and log out of your existing account.
Step 2: Log in to Zoom with the account provided by your organisation or school. This should send a confirmation email to your organisation or school’s email account.
Step 3: Confirm the login and the account switch from the email you received.
Once done, restart Zoom and the error should be gone.
Sometimes overly aggressive third-party antivirus systems tend to block certain applications from accessing the internet or the hardware they require. Try disabling your antivirus to see if Zoom functions as normal, and if it does, it’d be better to add an exception for the program.
Updating the Zoom app
If you’re trying to schedule the meeting on the Zoom app on your Android or iOS phone, the best way is to head to your respective app store and check for any updates. If you do see one, install it immediately and try scheduling the meeting again.
Also read: What does Outdated Server mean in Minecraft?
Reinstall the app
If updating didn’t fix your issue, try reinstalling the app altogether from the respective app store. Reinstalling apps can give them a fresh start and help iron out any issues.
Contact Zoom support
If nothing else works, your best bet is to reach out to Zoom support and have them fix the issue for you. You’ll have to provide the following information to submit a support ticket here.
- What operating system you are using
- What you were doing when you received this error
- Meeting ID, if in a meeting or trying to join/start a meeting
Also read: How to make someone a co-host on Zoom?