YouTube is one of the largest media streaming platforms out there but that doesn’t make it immune to random glitches here and there.
If for some reason YouTube isn’t working as it’s supposed to for you, here are 15 things you can do to fix the issue.
Check if YouTube is down
The number one thing you’re going to have to do first is to check if Youtube itself is functioning properly or not. Google’s services have been down a few times in different part of the worlds because of a number of reasons.
Clear out your browser’s cache, cookies and other data
More often than not, corrupted cache, cookies or browser data can cause issues with websites not running as they should.
If you’re on Chrome/Edge, here’s how you can clear out your browser’s data.
Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.
Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data.
If you’re on Android, it’s a good idea to clear out the YouTube app’s data and check if that works. Here’s how.
- Tap and hold on the app icon and press the i button.
- Tap on Storage & Cache.
- Tap both the Clear data and Clear cache buttons.
iOS doesn’t really allow you to manually clear out an app’s data but you can give reinstalling the YouTube app a shot.
Eye your extensions
Extensions take control over several settings in your browser and this can impact how several sites work. Try opening YouTube in an incognito tab which can be opened using Ctrl+Shift+N and check if it’s running properly. Make sure no extensions are allowed to run in the incognito tab.
If the site is still not functioning, chances are some extensions are messing around. Follow these steps to diagnose the issue.
Step 1: Head over to chrome://extensions/ .
Step 2: Start by disabling one extension at a time and visiting the site. Keep on repeating this until YouTube eventually works. Now remove the last extension you disabled to get rid of the issue.
Update your browser/app
Often an out of date app or browser can restrict you from visiting certain websites. Update your browser and/or app to the latest version to see if it resolves the issue.
Head over to chrome://settings/help and make sure you’re on the latest update. If you’re not, update immediately and try again.
While it’s almost certain that your app would already be up to date, it doesn’t hurt to check. Head over to the Google Play Store or Apple’s App Store and make sure you got the latest update.
Check your browser’s site settings
If in case you are having issues with your audio, head over to chrome://settings/content/sound and make sure the Allow sites to play audio toggle is enabled.
Check proxy settings
In a similar fashion to the last step, chances are your proxy settings are messed up because of a faulty extension or an incorrect setting. Here’s how you can check and make sure everything is in order.
Head over to chrome://settings/system. Make sure there are no extensions or anything else controlling your proxy settings. The page should look like this.
Update graphics drivers
As obvious as it sounds, playing videos or showing just about anything on the monitor requires proper graphics drivers. If your graphics drivers are out of date, chances are you might just see a black screen when opening YouTube.
Follow these steps to make sure your graphics drivers are in order.
Step 1: Press Windows key + R to open the Run prompt. Type in devmgmt.msc and hit enter.
Step 2: Scroll down to find Display adaptors. Double click it to expand and see all your graphics cards.
Step 3: Right-click on your graphics cards and select Update driver.
Step 4: Select Search automatically for updated driver software. Windows will automatically download and install any updates is available.
Check up Hardware acceleration
YouTube uses hardware acceleration to make the most out of its videos. However, if you’re running an older machine, disabling it might actually be a better idea. Here’s how.
Head over to chrome://settings/system. Make sure that the hardware acceleration setting is turned off.
Also read: How to report a seller on Amazon?
Cross-check the date/time and region
Having the wrong date/time and region on your machine can cause issues with just about every site let alone YouTube. If you’re connected to the internet, chances are these settings are already in order, however, you should cross-check them once.
Step 1: Press Windows key + I to open the Windows settings.
Step 2: Search for the date and time settings. Click on the option that pops up in the dropdown menu.
Step 3: Make sure these settings are in sync with your current time/date and region. We suggest enabling the Set time automatically slider.
Also read: How to change your YouTube channel’s name?
Uninstall unwanted/suspicious apps
Just like extensions, unwanted or suspicious apps can also cause seemingly random issues.
Fortunately enough, there’s a built-in utility in Chrome and Chrome-based browsers that can get rid of this.
Step 1: Head over to chrome://settings/reset.Click on Clean unwanted Software.
Step 2: Click the Find button and wait for Chrome to automatically find out and remove any unwanted apps/software that might be causing this issue.
Also read: How to get unbanned from a Minecraft server?
Check DNS settings
If you’ve changed DNS settings on your computer, they could very well affect your ability to be able to visit a website.
Follow these steps to flush your DNS settings and reset them back to the default values.
Step 1: Press Windows key + R and type in cmd and hit enter.
Step 2: Type in ipconfig /flushdns to reset DNS settings to default.
If you’re on a mac, head over to your terminal and type in sudo killall -HUP mDNSResponder. Type in your password when prompted for it and try opening YouTube again.
Reset network settings
If you’re unable to use the YouTube app on your Android or iOS device, resetting the network stack might be a good idea.
Open your Android device’s settings and follow the steps mentioned below.
- Scroll down and tap on System.
- Tap Advanced.
- Tap on Reset options.
- Head over to Reset Wi-Fi, mobile and Bluetooth.
- Tap the Reset settings button.
Open your iPhone’s settings and follow the steps mentioned below to reset network settings.
- Scroll down and tap on General.
- Tap on Reset.
- You’ll find a Reset Network Settings button there. Tap on it to reset your network stack and try again.
Try a VPN
If you’re trying to access YouTube over your school’s or office’s internet network, chances are they’ve blocked access to the site.
You can try using a VPN to see if you can get around any such blocks. There are many free VPN options to chose from like ProtonVPN, TunnelBear and Hide.me.
Update your OS
Although it’s a far shot, there’s a chance that a pending update on your OS’ side could be messing up your web browsing experience. Here’s how you can check for updates.
Step 1: Press Windows key + I to get to Windows settings. Click on Update & Security.
Step 3: Install any updates if available, restart your PC and try visiting YouTube again.
Contact your ISP
If you’ve worked your way down here in the article, chances are you’re all good and it’s your ISP that’s at fault here. Try contacting them and making sure that there are no restrictions imposed on what sites you can browse.