Many have reported a blank League Public Beta Environment (PBE) server. In a PBE platform, you can test new features and check out new updates before they are released on the live server.
When the PBE client is blank or not working properly, you cannot access any menus or options. This can be frustrating, especially when you want to test a few features and give feedback to Riot Games.
Fortunately, a few ways exist to fix the League PBE client gone blank issue. In this article, we will explain these fixes so that you can go back and enjoy the PBE server again. But before that, let us understand the reasons behind the PBE client blank screen.
What causes the PBE client to be blank?
There are several reasons why your PBE client is blank, such as:
- Unconfirmed email address: You may not have confirmed your email address for your PBE account.
- You have not created a Riot ID: For the PBE account to work, you should have a Riot ID. The client may not have recognised your account if you don’t have a valid Riot ID.
- You have signed in with your live account: On the PBE account, you must sign in with your PBE ID and not your live account. This error can happen when you have the the same email ID registered for live gaming and PBE client.
- Outdated PBE client: An outdated PBE client can cause several errors and disruptions, including the blank screen issue.
- Processes or software conflicting with the PBE client: Some programs such as antivirus, firewall, VPN or any process might interfere with the PBE client, causing interference.
- Compatibility issues with graphics card: If there is an issue with the PBE client and graphics card, you might experience disturbance in the client.
- Missing or corrupted drivers: If your PBE client has missing or corrupted files during the installation or updating. It might prevent the client from opening properly.
Also read: How to get an S in League of Legends?
How to fix the PBE client blank issue?
Depending on the issue, you can try to fix the PBE client blank issue by following the following steps:
Confirm your email address and Riot ID
The first step that you should take is to check your email address and Riot ID for your PBE account especially if you have a new PBE account.
After that, log in to the PBE client and see if it fixes the error.
Run the client in compatibility mode
Another step to easily fix the League PBE client blank screen issue is to run the PBE client in compatibility mode.
In compatibility mode, you run the software in older versions of Windows. It is usually done for older software that may face incompatibilities with the newer OS. However, you can also run the compatibility mode on software showing errors and suspicious behaviours.
Right-click on the client and then select Properties. Afterwards, head to the Compatibility section at the top and checkmark the Run this program in compatibility mode option. After that, select the Windows version you want the program to run.
Adjust the League PBE client’s scaling
The third step you should take is to adjust the DPI settings of the League PBE client to fix the blank screen issue.
Step 1: Right-click on the client and then select Properties. After that, head to Compatibility > Change DPI settings.
Step 2: After that tick the Use this setting to fix scaling problems for this program instead of the one in Settings option.
Disable VPN or antivirus
As explained earlier, software such as VPN or antivirus might sometimes interfere with the proper functioning of the League PBE client, leading to errors such as a blank screen.
Head to our article on how to disable antivirus in Windows here.
Open the VPN client and click Disable or Disconnect to disable the VPN.
Update your graphics card driver
Updating our graphics card driver may fix the League PBE client showing a blank screen issue.
Here’s how to update your graphics card:
Step 1: Right-click on the Start button to open the power menu. Here, select Device Manager.
Step 2: Now, expand to the Display Adaptors section. Here, right-click on your graphics card driver and click on Update driver.
Step 3: Click on Search automatically for drivers.
Update Windows
Updating your Windows OS may fix minor bugs interfering with the League DBE client, causing it to display a blank screen.
Head to our article on how to update Windows to know the steps. For more technical users, we have covered a detailed article on how to update Windows from Command Line and Powershell.
In conclusion, the League PBE client showing a blank screen could result from many factors. You should follow the instructions mentioned above to fix the issue easily.
Also read: How to get league medals in Clash of Clans?
