Skip to content

How to fix Ticketmaster: Pardon the Interruption error?

  • by
  • 5 min read

Ticketmaster is a huge platform that helps event organizers sell event tickets. They work with organizers worldwide and make these tickets available on their websites, apps, and support centres in 29 countries. The Pardon the Interruption error can happen for various reasons, but the most common one is problems with the internet connection.

In this article, we have discussed the causes of the Pardon the Interruption error on Ticketmaster and a few ways to help you fix the issue.

Causes of the Pardon the Interruption error?

Below are a few possible reasons that might be causing the Pardon the Interruption error on Ticketmaster.

  • Poor internet connection.
  • The server is overloaded or down.
  • Using a VPN.
  • Corrupted browser cache and cookies.

Also read: Ticketmaster error code 5005: Quick Fix

How to fix the issue?

If you are encountering the Pardon the Interruption error on Ticketmaster,, we have explained a few methods to help you resolve the error.

Check the internet connectivity

Network connectivity problems can lead to such errors on websites, including Ticketmaster. Ensure you have a stable internet connection and try accessing other websites to confirm if the issue is limited to Ticketmaster or affects your entire browsing experience.

If you suspect connectivity issues, try restarting your modem or router, and if possible, switch to a different network such as mobile data to see if that resolves the problem.

Check the server status

It’s possible that the Pardon the Interruption error is not caused by anything on your end but rather a temporary issue with Ticketmaster’s servers. Check Ticketmaster’s official website or social media channels to see if they have mentioned any ongoing technical problems. You can also use the websites like to check the Ticketmaster server status.

If the server is down, you can only wait for their team to fix the issue.

Try a Different Device or Browser

The Pardon the Interruption error could be specific to your current device or browser. Try accessing Ticketmaster using a different device like a smartphone, tablet, or computer. You can also try using an alternative browser. If the error persists on your original device but not the others, it may indicate a problem with the initial device or browser configuration.

Disable VPN

Using a VPN can sometimes cause conflicts with Ticketmaster’s servers and trigger the Pardon the Interruption error. If you are using a VPN, disable it before accessing Ticketmaster to see if the error disappears. Disabling the VPN will allow you to connect directly to Ticketmaster’s servers and may resolve the issue.

Also read: How to remove ‘Powered by Shopify’? 

Clear your browser cache and cookies

The corrupted cache memory and cookies of the browser affect the proper functioning of the browser and might be a reason that is causing issues with the site. Clear the browser cookies and cache memory of your browser, and then try reaccessing the website.

Click here to know how to clear browser cookies on Chrome
Click here to know how to clear browser cache on Chrome

Disable Browser Extensions

Certain browser extensions or add-ons can interfere with the way Ticketmaster operates, causing the Pardon the Interruption error to occur. Try disabling any extensions you have installed, especially ad-blockers, script-blockers, or privacy-focused tools, and then attempt to use Ticketmaster again. To disable the browser extension, follow the steps below.

Step 1: Click the Menu (triple vertical dots) icon on the Chrome browser.

Step 2: In the dropdown menu, click on the Extensions option and then click on the Manage Extensions option.

Step 3: Turn the toggle off beside the remove button in the Chrome extension that you want to disable.

Encountering the Pardon the Interruption error on Ticketmaster can be frustrating, but it doesn’t have to ruin your ticket-buying experience. Following the steps above, you can resolve the issue and continue buying the tickets for your fav events.

Also read: Ticketmaster app not working: Quick Fix 


Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: [email protected]