Skip to content

How to fix ‘Hey Siri not working’?

Apple is known for making extremely stable and well-built devices and comprehensive user experiences in its software. However, just like everything else tech, it’s not immune to random bugs and glitches from time to time.

In this article, we’re talking about how you fix ‘Hey Siri’ not working on your iPhone.


Restart your device

The first thing you should do when diagnosing just about anything is to restart your device. Restarting can fix a bunch of seemingly random issues with just about any device and hence should be the first item on your troubleshooting list. 

Also read: How to cancel an outgoing Message from iPhone?


Try Airplane mode

Another thing you can do instead of rebooting your device is to enable Airplane mode from the Control Center, wait for 20-30 seconds and disable the setting. Once your phone reconnects to the internet, try again to check if ‘Hey Siri’ is working now. 


Check your internet connection

Siri needs an active internet connection for most of its capabilities. If you’re on WiFi, make sure you’re getting a good signal and that there’s internet connectivity. If you’re using mobile data, make sure you have good network coverage and that mobile data is actually enabled. 

Also read: How to fix iPhone camera not working?


Check Siri’s service status

Although rare, there’s a chance that Siri might actually be down. Head over to the Apple Service Status site to check whether or not Siri is online. If it isn’t, wait until Apple fix the issue from their end and try again. 

How to fix 'Hey Siri not working'? | Candid.Technology

Disable your VPN

If you’re running a VPN on your phone, chances are it’s interfering with Siri being able to connect to its servers. Siri is becoming increasingly regional to make sure it’s as accurate as possible for the users, and using a VPN can confuse the digital assistant causing malfunctions like this. 


Clean your Microphone

A blocked microphone can cause your voice not to reach your phone, which in turn can cause the ‘Hey Siri’ activation not to work. Try checking for any clogs or jams in the mic grill on your phone and if you find any, clean them with a can of compressed air. Make sure to hold the can slightly away from the phone; otherwise, you’ll worsen the problem by actually pushing the residue further inside your phone. 

Also read: How to delete Instagram account on iPhone?


Check if your device is face down or covered

By default, if your device is face down or the screen is covered, it won’t respond to ‘Hey Siri’. You can change this in the settings.

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap on Accessibility.
  • Tap on Siri.
  • Enable Always listen for ‘Hey Siri’.

This ensures that your device is listening for Siri commands regardless of the position or orientation.


Check if ‘Hey Siri’ is enabled

Checking if the ‘Hey Siri’ service is actually enabled on your phone is also a good idea.

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap Siri & Search.
  • Make sure that ‘Hey Siri’ and Allow Siri When Locked settings are enabled. 

Reset your Network settings

Resetting the network settings on your iOS device can help get rid of bad/corrupt internet settings that might be restricting your network access. 

How to fix the iMessage signed out error? | Candid.Technology
  • Head over to the settings and tap on General.
  • Scroll down and tap on Reset.
  • Tap on Reset Network Settings.

Now try using ‘Hey Siri’ again.

Also read: How to fix iPhone touch screen not working?


Turn off Type to Siri

There’s a good chance that the ‘Type to Siri’ accessibility feature is hampering your interaction with the assistant. Try to disable it and check if that resolves your issue. 

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap on Accessibility.
  • Tap on Siri.
  • Disable Type to Siri.

Disable Low power mode

The Low power mode on your iPhone may help you save battery when you need it the most, but it also disables certain features on your phone, including ‘Hey Siri’ capabilities. 

You can either use the Control Center or head over to the Battery settings in your iOS system settings menu and disable low power mode from there.


Try changing Siri’s language

Temporarily changing Siri’s language can help you get around this issue as well. Here’s how.

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap Siri & Search. 
  • Under Ask Siri, tap Language. 
  • Switch to another language (preferably one you can speak or a regional variant of your current language).

Once Siri updates the new language, restart your device and repeat the process to get back to your original language. This should help fix the issue. 

Also read: How to add someone to a group text on iPhone?


Check for any restrictions

Siri may be caught up in the Screen Time restrictions you might’ve set.

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap on Screen Time.
  • Tap on Content & Privacy Restrictions. 
  • Head over to Allowed Apps.
  • Make sure Siri & Diction are enabled. 

Allow Siri to access your location

Siri uses location access to provide users with the most accurate results possible. Not having location access can cause malfunctions. 

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap on Privacy.
  • Tap on Location Settings.
  • Tap on Siri & Dictation.
  • Under Allow location access select While Using the App.

Disable and re-enable Dictation

Re-enabling dictation can also help with the ‘Hey Siri’ feature not working.

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap on General.
  • Tap on Keyboard.
  • Toggle the Enable Dictation toggle off and then back on again. 

Now restart your phone and try using ‘Hey Siri’ again. 

Also read: How to remove yourself from a group text on iPhone?


Check for updates

If there’s an issue with Siri, chances are Apple has patched it and released an update to fix the problem. Check for updates and make sure you’ve got the latest update available. 

How to fix the 'Instagram notifications not working' issue?
  • Head over to iOS settings and tap on General.
  • Tap on Software Update to check for any pending updates and install them.

Set up ‘Hey Siri’ again

It could also be possible that Siri can’t recognise your voice. Training the voice model again can help resolve the issue. 

How to fix 'Hey Siri not working'? | Candid.Technology
  • Head over to iOS settings and tap on Siri & Search.
  • Turn of Listen for “Hey Siri” and turn it on again.
  • Tap Continue on the Set Up “Hey Siri” screen. 
How to fix 'Hey Siri not working'? | Candid.Technology
  • Say the commands as they appear on the screen.
  • Tap Done. 

Restart your phone and try again


Reset your phone

Finally, if none of the settings above has worked for you, you can try resetting your iOS device altogether to check if that resolves your issue. 

Every year since the release of the first iPhone in 2008, Apple releases a new iteration of the device with the latest ones being iPhone 11, 11 Pro and 11 Pro Max. If you're planning to switch to a newer version of the iPhone and are planning to sell or trade your old iPhone, it makes sense to wipe off all the data and restore the device to the factory settings. This not only ensures that none of your data gets in the hands of someone else but also gives the device a fresher look if you're planning on selling.  Before you go ahead and factory reset your iPhone, you should back up its data via iTunes or iCloud, so that you're able to restore it to the new device.  In this article, we've put together a simple guide to help you factory reset your iPhone in three simple steps.  Also read: How to use your iPad in Split Screen mode?  How to factory reset an iPhone?  Go to your iPhone's Settings. Scroll down and tap on General. On the next page, scroll down to the bottom and tap on Reset. On the next page, tap on the second option from the top Erase All Content and Settings.  Once the factory reset of the iPhone is complete, it will restart from the Hello screen.  Note that if you don't want to erase your data and just wish to reset the factory settings of the device, you can do so by tapping on Reset All Settings, which is located right above the Erase All Content and Settings option. In addition to the aforementioned, users can also individually reset their Network settings, keyboard dictionary, home screen layout and location & privacy settings by tapping on the other options on the same screen.  Also read: How to switch off WiFi and Bluetooth in the iPhone?
  • Head over to iOS settings and tap on General.
  • On the next page, scroll down to the bottom and tap on Reset.
  • On the next page, tap on the second option from the top Erase All Content and Settings.

Also read: How to fix ‘iPhone green screen’ error?

Hello There!

If you like what you read, please support our publication by sharing it with your friends, family and colleagues. If you're running an Adblocker, we humbly request you to whitelist us.

Share on facebook
Share on whatsapp
Share on twitter
Share on reddit
Share on linkedin
Share on pocket
Share on pinterest
Share on telegram
Share on stumbleupon
Share on digg
Share on tumblr
Share on email
Share on skype
Share on xing
Share on vk
Share on odnoklassniki
Share on mix








>