Google Pay lets users set up different payment methods such as their credit cards or UPI to pay for services offered by Google or just to make payments in general. However, just like everything tech, it has its own glitches and bugs.
Several users have encountered the OR-CCSEH-05 error while trying to make payments through Google Pay. In this article, we’re going over what causes this issue and how you can get rid of it to get your payments back up and running.
Also read: How to add a bank account in Google Pay?
What causes the OR-CCSEH-05 error?
The cause of this error isn’t exactly Google Pay or even your bank. This issue is being caused because of the way banks are now dealing with credit/debit cards.
Due to rising cases of online fraud, some banks are now issuing two versions of the same card. One physical and one for online payments. While this does protect your actual card from attackers since they don’t get access to your actual card details, it can also cause such errors in online payment portals.
4 ways to fix OR-CCSEH-05 error
Thankfully, there are a few ways you can get around this error. Here are four things you can try.
Verify your Google Pay account
This error can also occur if you’re blocked by Google Pay due to a non-verified account. To up its security measures, Google Pay first asks users to verify their accounts before they can make payments.
So if you’re running into this error, again and again, it’s a good idea to try and verify your account before trying to make any further payments through Google Pay.
Check your card details
The first thing you should do is cross-check whether or not you’ve entered the right credentials in the first place. If you’ve got your card number, expiry date or CVV number wrong, this error is extremely likely to occur.
You may also want to check your bank balance. Make sure you’ve got enough funds for the transaction you’re trying to make.
Also read: How much money can you send on Google Pay?
Use a virtual card
Google Pay has support for virtual cards, which works to the user’s advantage as they can mask their actual card details behind a fake one that’s only used for online payments.
Some virtual cards also keep changing card numbers and/or CVVs at a fixed interval as well. It may be a hassle entering this information each time you’re trying to make a payment but not only will it get you around the OR-CCSEH-05 error, but it’ll also keep your actual card safe.
Contact Google Pay or Google Play Support
If nothing else works, your best bet is to contact Google Pay support either through the app or from their website. Report your issue to them and wait for the support team to get back.
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