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How to fix or-ccseh-05 error on Google Pay?

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Google Pay lets users set up different payment methods such as their credit cards or UPI to pay for services offered by Google or just to make payments in general. However, just like everything tech, it has its own glitches and bugs. 

Several users have encountered the OR-CCSEH-05 error while trying to make payments through Google Pay. In this article, we’re going over what causes this issue and how you can get rid of it to get your payments back up and running. 

Also read: How to add a bank account in Google Pay?

What causes the OR-CCSEH-05 error?

The cause of the or-ccseh-05 error isn’t exactly Google Pay or even your bank. This issue is being caused because of the way banks are now dealing with credit/debit cards. 

Due to rising cases of online fraud, some banks are now issuing two versions of the same card. One physical and one for online payments. While this does protect your actual card from attackers since they don’t get access to your actual card details, it can also cause such errors in online payment portals. 

Also read: How to change and reset the UPI PIN in Google Pay?

7 ways to fix OR-CCSEH-05 error

Thankfully, there are a few ways you can get around the or-ccseh-05 error. Here are seven things you can try.

Verify your Google Pay account

This error can also occur if you’re blocked by Google Pay due to a non-verified account. To up its security measures, Google Pay first asks users to verify their accounts before they can make payments. 

So if you’re running into the or-ccseh-05 error, again and again, it’s a good idea to try and verify your account before trying to make any further payments through Google Pay.

Check your card details

The first thing you should do is cross-check whether or not you’ve entered the right credentials in the first place. If you’ve got your card number, expiry date or CVV number wrong, this error is extremely likely to occur. 

You may also want to check your bank balance. Make sure you’ve got enough funds for the transaction you’re trying to make. 

Also read: How much money can you send on Google Pay?

Use a virtual card

Google Pay has support for virtual cards, which works to the user’s advantage as they can mask their actual card details behind a fake one that’s only used for online payments.

Some virtual cards also keep changing card numbers and/or CVVs at a fixed interval as well. It may be a hassle entering this information each time you’re trying to make a payment but not only will it get you around the OR-CCSEH-05 error, but it’ll also keep your actual card safe. 

Check your card type

Check with your bank to see if your card supports international transactions. If your card doesn’t support international transactions and you’re trying to make a payment from any other country outside the US, chances are you’ll run into the or-ccseh-05 error.

Check your billing address

Next up, check to see what billing address you’ve entered when saving your card in Google Pay. If it’s different from the one listed on your card, you’re going to face a number of problems, including this one. Check if the billing address matches the one your card has and try again.

Check accepted payment methods on Google Play

Google has a rather helpful support article that’ll help you find supported payment methods for your country on Google Pay. Check to see if the payment method you’re using is supported in your country and if it’s not, try switching to a compatible one.

Contact Google Pay or Google Play Support

If nothing else works, your best bet is to contact Google Pay support either through the app or from their website. Report your issue to them and wait for the support team to get back. 

If we’ve missed out on any other method that helped you fix the Google Pay or-ccseh-05 error, please comment down below.

Also read: How to delete the transaction history on Google Pay?

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here:

  • I haven’t been able to use my card which I was able to before Feb 3rd an now I can’t I have tried everything but this is rediculous I have done everything they asked an I still get error code

    • If you’ve tried everything else, there’s a possibility that the issue might be oringinating from your bank’s end. We recommend getting in touch with them to see if they can fix the issue.

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