Photo: Hoyoverse

The open-world RPG Genshin Impact is one of the most popular anime-style games. However, like other games, it can run into problems from time to time. The error code 31-4302 is one such issue commonly faced by players, which prevents the user from hopping into the game.

When the data error occurs, the game launcher likely faces difficulties loading resources. In this article, we will demonstrate several methods to fix the Genshin Impact data error code 31-4302.

Here we've covered:

Check internet and restart launcher

Genshin Impact requires an active internet connection to be played, however, internet connectivity issues could cause the error code to pop up. The first thing to do is to ensure you have a working internet connection and then try to relaunch the game.

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Launch game directly

As the error code 31-4302 is an issue with the game launcher, a potential fix for the problem is to launch the game without using the game launcher. To do so, head over to the folder where you have installed the game and run the game executable file as administrator.

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Also read: Fix: MSI Center User Scenario not working

Add firewall exception

Having an internet connection is essential as mentioned in the first method, however, the game might be unable to communicate with its servers due to an active firewall. In this method, we will add an exception to ensure that the firewall is not blocking it. The steps to add a firewall exception are:

Step 1: Search for Windows Security in the search menu and click on it.

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Step 2: Click the Firewall and network protection section and click on Allow an app through firewall.

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Step 3: Click on Change settings and ensure that the game and its tick boxes are selected.

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Repair game

One of the easiest methods to fix the issue is to simply run the game repair option available on the game launcher. The option allows users to fix several problems with the game that are caused by improper installation or updates. It is always a good idea to run the Repair Now option first when the game displays an error message.

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Also read: Fix: Windows 11 Drag and Drop not working

Reinstall game

Last but not least, if the above fixes were ineffective, you may need to re-install the game from scratch. To do so, we will first uninstall the game and then re-download the game from the official website. The steps to reinstall the game are as follows:

Step 1: Click on the hamburger icon of the game launcher and click on Game Settings.

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Step 2: In Game Settings, head over to the Basic Information section and click on Uninstall Game.

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Once the game has been completely uninstalled, head over to the official website and reinstall it. After you have tried the above fixes and performed a clean reinstall, the error should be resolved.

Also read: How to change name in Genshin Impact on PC?